GRAINweb® Customer Portal
GRAINweb® is an online portal built specifically for customers of The Andersons Grain Group so they may view their grain-related account information. View the current status of your:
- Open orders
- Delayed Price
- Delivery tickets
*Contract and ticket information is updated hourly.
- How do I sign up for GRAINweb?
- Customer Account Views
- What is this data? / Column definitions
- Export your data to excel
- Print your data
- Account settings
- Need help?
How do I sign up for GRAINweb?
Click here to sign up for GRAINweb®. After you complete the first page, you will be notified that we have sent you a verification email to your email inbox. Go to your email inbox, open that verification email and click the link inside. This link will take you to a page where you’ll finish entering your account information. Once you click submit, you will have access to your customer data within one business day. If you subscribed to cash bid or futures texts or emails, you should start receiving those within 48 hours.
Already have a GRAINweb® account? Log in and click on the gear icon in the upper right-hand corner of the screen to access your account settings. On the account settings page, navigate down to the Subscriptions area and select each of the subscriptions you wish to receive, then click the Submit link. You should start receiving your subscriptions within 48 hours.
Don't have a GRAINweb® account? Click here to sign up. During the sign up process, you will be asked to check your email for a verification email. In the verification email, you will find a link, click on the link and you’ll be taken to a page where you’ll finish setting up your account. On this page, navigate down to the Subscriptions area and select each of the subscriptions you wish to receive, then click the Submit link. You should start receiving your subscriptions within 48 hours.
Customer Account Views
The Open view shows all “open” activity, irrespective of the crop year of delivery. You can sort activity in the open view by account or by commodity. Data in this view includes the following: DP (delayed price; deferred price) tickets; Storage tickets; Hold Pay tickets; Deferred Cash; Contracts with open balances; Open Orders; Open DP/Storage Reservations.
*Depending on your device’s resolution (screen size), you may not see all data available to you in the open view. To see all data, you may export it as an excel file. To export all data in the open view, click the grey icon near the top-right corner showing a down arrow.
Crop Year View
The Crop Year view will show your account information filtered by crop-year dates. For corn and soybeans, we define the crop year as activity that has a date between September 1 and August 31 the following year. This is consistent with the USDA. For wheat and oats, we define the crop year as activity with a date starting June 1 through May 31 the following year.
To change the Crop Year you want to view, select it from the drop-down box at the upper-right of the view. The Crop Year defaults to the Crop Year where most customers are focusing attention, but if you choose to change it, it will stay at your selection until it is changed again or until you logon again. We provide some information for prior years, but if you need detail information for more than two years ago you will need to call your Account Rep.
*Depending on your device’s resolution (screen size), you may not see all data available to you in the Crop Year view. To see all data, you may export it as an excel file. To export all data in the Crop Year view, click the grey icon near the top-right corner showing a down arrow.
Tickets that have been generated by our automated scale system, AndeWeigh, but which have not been verified, processed and applied in our accounting systems. This list is updated hourly from approximately 6:30 to 10:00pm EST.
High level summary information about payment settlements and/or sale invoices. We are migrating our grain accounting from several systems into a single system. We are doing this incrementally, and we will only display information about delivery settlements or sale invoices for transactions done by the plants which are on the new system. Check with your account rep.
Scheduled Deliveries/ Pickups
If The Andersons is scheduling freight for a sale to you, or a pickup on your farm, this is where you will see the planning documents, or loading orders. And like with Settlement/ Invoices, we will only display information about loading orders for contracts executed by the plants which are on the new system. Check with your account rep.
Will reflect your purchases from The Andersons. The view defaults to “Open” purchases, but users will have the ability to view all sales for the past 2-3 years by clicking the blue “Open” dropdown box and selecting “All”. If there are sub-accounts below the Parent account, click the yellow Name/ID dropdown to see the sub-accounts.
What is this data? / Column Definitions
Want to know what those columns of data mean? When logged into GRAINweb®, click on the blue question mark icon and a window will pop up listing all columns of data available for that particular view, including the column definitions.
Export your data to excel
To view all of the data available for the current view, click the square, grey icon with a downward pointing arrow near the upper right-hand corner of the screen to download an excel file to your computer.
Print your data
To print out the data in your current view, click the square, grey printer icon near the upper right-hand corner of the screen We are still working to improve the formatting for the print-out.
To access your account settings, click the gear icon near the upper right-hand corner of the screen You may change your contact information as well as your text/ email subscriptions on the account settings page.
If you’re a grain customer, please contact your account representative. For assistance logging into GRAINweb, please contact our support team at 419-891-5851, Monday through Friday from 9:00 AM to 4:00 PM EST.